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SHIPPING

Delivery costs and time

Delivery costs and time will vary depending on the country you are from and the product you ordered.

Zone 1 : France and Monaco
Zone 2 : Belgium, Luxembourg, Austria, Bulgaria, Croatia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Zone 3 : Rest of the World

SMALL OBJECTS : LETTER
For thin orders (jewellery, books, stationary, for example) the shipping will be done with a tracked letter.
ZONE 0-20g 21-50g 51-100g 101-250g 251-500g 501g-1kg 1kg-2kg
Zone 1 2€ 2.50€ 3.50€ 5€ 6.50€ 8.50€ 12€
Zone 2 & 3 4.50€ 6€ 6.50€ 10.50€ 14€ 20€ 31€

The estimated shipping time delivery is : 2 to 3 working days (France) and usually 2 to 4 weeks for International shipping (Zone 2 & 3). However, it can take up to 6 weeks or more, especially with this COVID-19 period*.

 

BIGGER OBJECTS : PACKAGE

For bigger orders (gems, clothes, sets, for example) the shipping will be done with a tracked parcel.

ZONE 0-250g 251-500g 501g-1kg 1-2kg
Zone 1 6.50€ 8.50€ 10.50€ 12€
Zone 2 8.50€ 10€ 11.50€ 16€
Zone 3 12€ 15€ 20€ 31€

The estimated shipping time delivery is : 2 to 3 working days (France), usually 2 to 5 working days for Zone 2 and 6 to 12 days for Zone 3*.

The tracking service will fully work for : Germany, Austria, Belgium, Brazil, Canada, Korea, Cyprus, Croatia, Denmark, Spain, Estonia, USA, Finland, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Indonesia, Ireland, Iceland, Saudi Arabia, Australia, Israel, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Norway, New Zealand, Netherlands, Poland, Portugal, Russia, Serbia, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Thailand. For the other countries, the tracking will stop at the borders.

 

The shipping costs will be automatically calculated depending on your cart.

 

Free delivery from 85 € of purchase (excluding shipping costs).


*Please consider that the Covid-19 have a signifiant impact on most international orders. As some countries does quarantines, the delay can be up to 3 months longer than standard time frames. Please keep this in mind when you are placing your order.

Once the order has been paid, you will receive a first email confirming your order. Then, as soon as the letter is sent, a second with your tracking number.

You will be able to follow your order from the Atelier via www.laposte.fr/particulier/outils/suivre-vos-envois upon receipt of this second e-mail.

 

PAYMENTS

Payment methods

You have the possibility to pay by Paypal and credit card (Mastercard, American Express, Visa and ApplePay) using Paypal and Stripe. Risk-free and secure payment.